Privacy Policy

Financeadvisor is a company engaged in the business of providing debt relief and through its debt consolidation program it offers debt relief in the form of loan consolidation of personal loans and credit cards by enabling registered consumers on Financeadvisor platform to obtain loans from financial institutions in India. By using the Website or availing the services provided by us (“Service”), you are accepting the practices described in this Privacy Policy.

This Privacy Policy describes the information we collect, how that information may be used, with whom it may be shared, and your choices about such usage and disclosures. You must read this Privacy Policy carefully when using the Financeadvisor platform or transacting with us.

1. INFORMATION WE COLLECT

1.1 Sensitive Data and Personal Information: In general, We may collect Personal Information, including Sensitive Data.

“Personal Information” means individually identifiable information that directly or indirectly, in combination with other information would allow the identification of a specific living person.

“Sensitive Data” means Your Personal Information such as financial information such as bank account details and/ or any other payment instrument details, sexual orientation, any details or preferences that may have been voluntarily provided by You and any of the information received under above clauses by Us in connection with availing the Services.

By providing Personal Information (including Sensitive Data) to us, you consent to the collection, usage, and disclosure of Personal Information (including Sensitive Data), as permitted by applicable laws. By using the Services, you are authorizing us to gather, parse data and retain basic data which are related to the provision of the Services.

1.2 Personal Information: We may collect and process your Personal Information, including but not limited to the following:

• 1.2.1 Information provided by you at the time of registration such as your name, address, email ID, phone number, bank account details, financial information, unique identifiers;
• 1.2.2 Information that you provide to us directly via email and/ or electronic communication;
• 1.2.3 Your bank account statement provided by you during the onboarding process on Financeadvisor Platform to assess your creditworthiness;
• 1.2.4 Information that you provide to us over telephone. We may make and keep a record of such information shared by you;
• 1.2.5 Information that you provide to us in physical form whether sent through post and / or courier and / or handed over to our representatives in person;
• 1.2.6 Any other additional information required to be provided via email/ electronic communication/ telephone/ post/ courier after your registration; and
• 1.2.7 Information from other sources.

2. HOW WE USE INFORMATION WE COLLECT

Our primary goal in collecting the information is to provide you a platform to render our Services. We may use the personal information provided by you for one or more of the following:

• To help provide you the Services;
• To observe, improve and administer the quality of Services;
• To analyze how the platform is used and diagnose technical problems;
• Remember the basic information provided by you for effective access;
• To confirm your identity in order to determine your eligibility to use the platform and avail the Services
• To notify you about any changes to the Website;
• To enable us to comply with our legal and regulatory obligations;
• For the purpose of sending administrative notices, Service-related alerts and other similar communication with a view to optimizing the efficiency of the Website;
• Doing market research, troubleshooting, protection against error, project planning, fraud and other criminal activity; and
• To enforce our Terms and Conditions of Use.

3. DISCLOSURE OF INFORMATION

3.1 We do not publish your Sensitive Data provided by you.

3.2 We will treat your Personal Information strictly confidential. We will not disclose your Personal Information to anyone, except in the following cases:

• We may disclose your Personal Information in the event it is required to do so by law, rule, regulation, law, enforcement, governmental official, legal or regulatory authorities and/ or to such other statutory bodies who have appropriate authorisation to access the same for any specific legal purposes.
• Merger, acquisitions: Information collected from you may be transferred to a third party(ies) as a result of a sale or acquisition, merger or bankruptcy involving the Company.
• We may disclose your information to any of our affiliates or related entities. We will ensure that our affiliates and related entities maintain the same standards of confidentiality and protection with respect to the Personal Information shared with them.
• We may disclose your information in order to provide you the Services, enforce or apply the Terms and Conditions of Use, or to protect the rights, property or safety of the Company, its users or others. This includes providing information to one or more lending partners, and exchanging information with other companies / agencies that work for fraud prevention. You are specifically allowing the data collected from you to be shared with third parties.

3.3 Sharing: You hereby consent to sharing your Personal information with credit information companies, analytics, technical partners, payment facilitators, commercial partners, etc for purposes including but not limited to providing and monitoring Our Services, onboarding process on the Financeadvisor Platform, assessing the creditworthiness, KYC verification, fraud prevention and risk evaluation. We may share aggregated demographic information with our partners or affiliates. This is not linked to any personal information that can identify an individual person. We will not be liable for transfer of any personal identification information resulting from loss or distribution of data, the delineation or corruption of media storage, power failures, natural phenomena, riots, act(s) of vandalism, sabotage, terrorism or any other event beyond our control. You hereby consent to share your personal information with Trillionloans Fintech Private Limited

3.4. Consulting: We may partner with other parties to provide specific portions of the Services, if required. When you sign-up for the Services, we may share some of your Personal Information (including phone number registered or to be registered with Financeadvisor) and Sensitive data to the extent necessary for the third party to provide these Services. Our contractual arrangements with such third parties restrict these parties from using personally identifiable information except for the explicit purpose of assisting in the provision of these Services.

3.5. Promotional Offers: We may send you offers, which may be on behalf of other businesses. If you do not want to receive such offers, you may request us to adjust your preferences.